Owning Our Mistakes. It's That Simple.
We're obsessed with getting things right. But let's be realistic—nobody is perfect. In the fast-moving world of news, mistakes can happen. A fact can be misheard, a number can be transposed, or new information can come to light.
While we can't promise to be perfect, we can promise this: When we get something wrong, we will fix it.
We believe that our response to a mistake is just as important as our effort to prevent one. Trust isn't built on a flawless record; it's built on honesty and accountability, especially when things go sideways. This page outlines our commitment to exactly that.
Saw a Mistake? Here's How to Tell Us.
You, our readers, are our most important fact-checkers. If you spot an error in our work, we genuinely want you to let us know. Don't hesitate.
To help our team act fast, it's really helpful if you include:
- The link to the article in question.
- A quick note on what you think is wrong.
- Where you got the correct information, if you have it.
Here's Exactly What Happens Next
When your email lands in our inbox, it isn't fed into a machine. A real person on our editorial team reads it.
First, we pull up the article and go back to our original notes and sources to understand what happened. We take the time to investigate properly. If we messed up, we admit it and get to work on a fix.
How we fix it depends on the seriousness of the error.
Major factual errors
If we got a major fact wrong—something that changes the entire context of the story—we will correct the article and add a clear notice at the bottom. That note will say, "Here's what we got wrong, and here's how we fixed it." We believe in a transparent, public record of our corrections.
Smaller slip-ups
For smaller slip-ups, like a spelling mistake or a grammar flub that doesn't change the story's meaning, we'll simply correct the text. Making a big announcement for a typo just clutters up the article.
This whole process is about respect—respect for the truth, and respect for you. Thanks for helping us stay sharp.